Privacy Policy

The controller responsible for data processing is:

JB Digitalwerk GmbH & Co. KG

Marie-Juchacz-Str. 33

66976 Rodalben
Germany

Email: info@appleofedenshoes.shop

We are pleased that you are visiting our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. These access data are evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to safeguard our legitimate interests in the correct presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data are deleted no later than one month after the end of your visit to our site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers within the framework of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for contract handling and contact requests

2.1 Data processing for contract handling

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance disruption claims as well as any statutory update obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely require the data for contract processing and cannot dispatch the order without it. Which data are collected can be seen from the respective input forms.

Further information on the processing of your data, especially on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this as permitted by law and about which we inform you in this statement.

Merchandise management system

For order and contract processing, we use merchandise management systems of external service providers. Our service providers act on our behalf within the framework of order processing. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2.2 Customer account

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this as permitted by law and about which we inform you in this statement.

2.3 Contacting us

As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, as in these cases we absolutely require the data to process your contact request. Which data are collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this as permitted by law and about which we inform you in this statement.

WhatsApp live chat tool

For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“WhatsApp”). This serves to safeguard our legitimate interests in effective and improved customer communication, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. WhatsApp acts on our behalf. The telephone numbers stored by us on our mobile device are automatically processed on servers of Meta companies with headquarters at 1601 Willow Road, Menlo Park, California 94025, USA. Only the telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp’s terms of use and privacy policy are stored.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Israel, United Kingdom.

The adequacy decision for the USA applies as the basis for the transfer to third countries insofar as the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Singapore. No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

3. Data processing for shipping purposes

For the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Transfer of data to shipping service providers for shipping notification purposes

If you have given us your express consent to this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent may be withdrawn at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After withdrawal, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use data beyond this as permitted by law and about which we inform you in this statement. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment handling

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction handling

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act on our behalf within the framework of order processing, or to the commissioned credit institutions, or to the selected payment service provider, insofar as this is necessary for payment processing. This serves the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, handling disputed payments, accounting support). According to Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in protection against fraud and efficient payment management, which prevail in the context of a balancing of interests

4.3 Identity and credit check when selecting Klarna payment services

Purchase on account via Klarna, Klarna installment purchase
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna’s privacy policy may be used for the identity and credit check. Klarna uses the information obtained about the statistical probability of payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. You may withdraw your consent at any time by sending a message to the contact option stated in this privacy policy. This may result in us no longer being able to offer you certain payment options. You may also withdraw your consent to this use of personal data at any time directly with Klarna.

4.4 Identity and credit check when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Ratepay. In Germany, the credit agencies named in the Ratepay privacy policy may be used for the identity and credit check. Ratepay uses the information obtained about the statistical probability of payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. You may withdraw your consent at any time by sending a message to the contact option stated in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.5 Installment payment option

If the installment payment option is selected and the required data protection consent is granted in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, personal data (first name, surname, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (product, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) are transmitted for the purpose of processing this payment method to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., Boulevard Royal 22-24, L-2449 Luxembourg, Luxembourg.
To verify the identity or creditworthiness of the customer, our partner carries out queries and obtains information from publicly accessible databases and credit agencies. Please refer to the privacy policy of our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. for the providers from whom information and, where applicable, credit information based on mathematical-statistical procedures are obtained, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A.; you can find it here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
The information obtained about the statistical probability of payment default is used by our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. for a balanced decision on the establishment, execution or termination of the contractual relationship. You have the possibility, by contacting our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., to present your point of view and contest the decision. The consent to data transfer given during the ordering process may be withdrawn at any time, even without stating reasons, with effect for the future by notifying us.

5. Advertising by email

5.1 Email newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we use the data required for this or separately provided by you to send you our email newsletter regularly on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this as permitted by law and about which we inform you in this statement.

If you have also given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to analyze our newsletter, we also analyze your interaction with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link in particular the following “newsletter data”

the page from which the page was requested (so-called referrer URL),
the date and time of access,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information is stored for as long as you are subscribed to the newsletter.

5.2 Newsletter dispatch

The newsletter and the newsletter tracking described above may also be sent by our service providers within the framework of processing on our behalf. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

6. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online services, we use strictly necessary technologies in order to provide the telemedia service expressly requested. The storage of information on your end device or access to information already stored on your end device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information on your end device or access to information already stored on your end device requires your consent. Please note that if consent is not given, parts of the website may not be fully usable. Any consents you have given remain in effect until you adjust or reset the respective settings on your end device.

Any downstream data processing through cookies and other technologies

We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information on the contents of the shopping cart) are collected and processed. In the context of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

We also use technologies to fulfill legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data), as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie settings

The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Once the purpose no longer applies and the use of the respective technology by us ends, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your options to withdraw consent can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), as described below. The information automatically collected by Google technologies about your use of our website is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy notices.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for the purpose of deriving location data and is then immediately deleted before traffic is forwarded to other Google servers for processing. Data processing is based on an agreement on commissioned processing by Google.

Google Tag Manager

Through Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). Data processing is based on an agreement on commissioned processing by Google.

Through the use of Google Tag Manager, various services/technologies can be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags integrated through Google Tag Manager.

8. Social media

8.1 Social buttons by Facebook (by Meta), Instagram (by Meta), Pinterest, WhatsApp We use social buttons from social networks on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click one of the buttons, the website of the respective social network opens in a new browser window There you can, for example, click the Like or Share button.

8.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, when visiting our online presences on the social media platforms mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings options for protecting your privacy, please refer to the provider’s privacy notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offer of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

The adequacy decision for the USA applies as the basis for the transfer to third countries insofar as the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is an offer of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

The adequacy decision for the USA applies as the basis for the transfer to third countries insofar as the respective service provider is certified. Certification is in place.

YouTube is an offer of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Pinterest is an offer of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA .

Our service providers are located and/or use servers in countries outside the EU and EEA, for which the European Commission has determined an adequate level of data protection by decision.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
in accordance with Art. 16 GDPR, the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
- is required for exercising the right of freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest; or
- for the establishment, exercise or defense of legal claims.
in accordance with Art. 18 GDPR, the right to request restriction of the processing of your personal data insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you oppose its erasure;
- we no longer need the data, but you need them for the establishment, exercise or defense of legal claims; or
- you have objected to processing pursuant to Art. 21 GDPR;
in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller;
in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority of your usual place of residence or workplace or of our company headquarters for this purpose.

Right to object

If we process personal data as explained above in order to safeguard our legitimate interests which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have a right to object if there are grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for that purpose.

9.2 Contact options

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as withdrawal of consents given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Data Protection Officer:
Erich Zimmermann
Lange Str. 75
76530 Baden-Baden
Germany

e.zimmermann@zida-datenschutz.de