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Returns

You can return your order within 30 days of receipt without giving any reason. Here’s how it works:

Return process

Please place the delivery note inside the package.

Germany:

The shipping and return are free of charge for you.
For your return, you can easily download a free DHL return label.


Pack the items securely, attach the return label to the package and drop it off at a DHL branch or parcel station.

Returns outside Germany (EU):

For orders from abroad, the customer bears the return shipping costs.
Please send your return sufficiently prepaid to the following address:
APPLE OF EDEN
Eckstraße 18
66976 Rodalben

Germany

Wrong or damaged item delivered?

If you receive an incorrect item or something is damaged, please send us an email in advance to info@appleofedenshoes.shop including:

  • your order number
  • a short description of the problem
  • photos of the item or the damage
  • We will then take care of a separate, fast resolution

This way, returns are quick and easy – completely stress-free!